CRV00117L - CrowVision 7 inch LCD tactile touch is not working [Solved]

Jennie

Dear,
This touch is not connected to a Windows computer,this port should be connected to a USB port on a Windows computer.

Jennie

You can contact us via email to get a prompt response. My e-mail:techsupport3@elecrow.com

asis

Please, help¡¡¡

Jennie

@asis said:
Please, help¡¡¡

This touch is not connected to a Windows computer,this port should be connected to a USB port on a Windows computer.
Please test again if the touch work with windows

asis

Please, help¡¡¡

asis

asis

still NOT working with another computer :-(

asis

Good morning and please, help to fix the NON touch issue :-)

Pearl

To help diagnosis the touch interface problem, please following the steps below,

1. With the USB-A to Micro-B cable connected between a USB-A port on your RPi-3 to the Micro-B port (for touch interface) on the CrowView driver board.
2. Open a new terminal.
3. Execute the command,
   uname -a && lsb_release -a
4. Execute the command,
   lsusb -t
5. Now, disconnect the USB-A to Micro-B cable and execute the same command again,
   lsusb -t
6. Post all the results displayed from step 3 to 5.

The results will indicate whether or not the OS has detected the touch interface.

asis

Thanks very much, here you have it. Wait for instructions to follow. In the second picture, you can see the USB cable out