Crowpi3 does not display a 6-digit verification code after booting up, Unable to bind the server

edited October 20 in Raspberry Pi & CrowPi

If you find that your Crowpi3 does not display a 6-digit verification code after booting up,

Unable to bind the “elecrow Ai” server. Or, you have already bound the “elecrow Ai” server using a verification code, but after use, your points remain unchanged, or you are unable to use the service and receive an insufficient points message. Please follow the troubleshooting steps below:

① Exit the learning system: Click the “X” in the upper-right corner, then click “Yes.”

② Click the file system icon in the upper-left corner.

③ Enter the following sections respectively:

/home/pi/elecrow_ai/elecrow_ai_big

/home/pi/elecrow_ai/elecrow_ai_samll

/usr/share/.user/Login_Verification/verify

Delete the corresponding “config” files in these three paths to ensure that the “config” files in all three paths are removed.

④ Restart Crowpi

If all three “config” files have been confirmed deleted and the issue persists after restarting Crowpi, open Terminal, enter the “ifconfig” command, capture your device's MAC address, and contact technical support(techsupport@elecrow.com).

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