CrowVision 7 inch tactile touch is not working

asis

Hello, I have just receive a CrowVision 7 Inch Touch Screen Capacitive Portable 1024*600 IPS LCD Monitor Rear Fixing for Raspberry Pi but works with a Raspberry Pi 3B from 2015. The problem is the tactile is not working. In my Pi there is not a USB-C for the tactila so, I put a mini usb cable but.... tactile is not working

Jennie

Dear @asis,
Please let me check your wiring picture.
Normally 3B USB port is connected to the miniusb port of the CrowVision 7.

asis

Thanks, here it is

asis

and with screen on.

Jennie

@asis said:
and with screen on.

The wiring in the picture is correct ,you still can't touch the screen?

asis

Thanks and not, touch is NOT working :-(

asis

Even I try with the 4 USB ports in my Pi... (at left of the picture) but nothing :-(

Jennie

Can you connect our screen to a computer to see if the touch function works,without using the Raspberry Pi.
To rule out any issues with the touch functionality itself.> @asis said:

Thanks and not, touch is NOT working :-(

asis

of course, here it is the actual display with my Raspberry pi 3 B

asis

Second picture, display with a simple Windows computer:

asis

and three, screen of Windows computer with the CrowVision display, touch NOT working also... :-(