CrowView Note - USB-A does not work
Keyboard and touchpad work on Pixel 9 in Desktop Mode, so I know they are working. However, when plug via USB-A into desktop computer, no USB device is detected. I am using a cable confirmed to not just be a power cord, and I tried another USB-A to USB-A cable as well. No USB event occurs when monitored.
Comments
Yes I have tried pressing F2 to turn the touchpad on and off and I have tried both USB-A ports.
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We are currently analyzing your issue. We will get back to you as soon as we have a resolution. Please wait patiently. Thank you.
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Hi human987,
To further handle the issue, could you help provide the following :
Please tell us exactly which of our products you are using. We need to know the SKU No. . Or Please provide the purchase link for the product. so that we can continue to analyze the issue
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SKU No. CRV12014K
Amazon Order # 701-6982520-9538654
Dear human987,
We apologize for any inconvenience this may have caused.
We suggest trying a different USB port to connect the device. Additionally, if you are using a desktop computer, it is best to use the USB ports located on the back of the tower rather than those on the front, as the front ports may not provide sufficient power.
May we also ask if you have another computer available that you could use to test this?
Thanks!
Warm regards,