CrowView Note not working with Macbook Air M1
Hi, just received my CrowView Note but doesn't seems to work properly attached to my macbook air m1: touchpad and keyboard got recognized but does not display anything. Then the whole Note goes to sleep disabling alsto touchpad end keyboard.
I already changed three different cables (2 of them made by Apple)
Please advice!
Thanks
PS: I'm connecting using the usb-c port on the right side
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I just discovered that usb-c cables are not equal... Trying all the cable I own, I found one that actually works! I own a cable tester and attached you will find the difference from a cable that works and one that don't!
A working cable should have all pins connected and not only those useful for reverse insertion...
(https://forum.elecrow.com/uploads/editor/13/4vypj1qv27ug.jpg "")
I'm glad you were able to identify and resolve the issue on your own. This is exactly what I wanted to point out – the need to use a standard USB-C cable that supports** USB 3.1 data transfer and DisplayPort.**
I hope our products provide you with a great experience!
If you have any further questions,please feel free to contact us!