Jully
Jully
About
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- Jully
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Comments
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HI, rachel_operator, You can confirm this with the salesperson when ordering it.
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Hi, Lakesgeek, To further analyze the issue, Could you provide a photo where the message of "my output doesn’t support 5V 5A" shows?
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May I ask which Elecrow product are you using?
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Dear hm_heli, Sorry to keep you waiting. We apologize, we've also tested this and it doesn't work. Other products from the Advanced series work fine. The product you're using is from the Basic series. This series might be experiencing this issue d…
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(Quote) Dear James, The link I provided earlier contains .bin files; please take a look. It also includes instructions. Just follow those steps. https://github.com/Elecrow-RD/CrowPanel-7.0-HMI-ESP32-Display-800x480/tree/master/factory_firmare (Ima…
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(Quote) Hi James, This is the factory firmware: Pls choose the factory firmware according to the hardware version of your device.(It is on the back of the board.) https://github.com/Elecrow-RD/CrowPanel-7.0-HMI-ESP32-Display-800x480/tree/master/fact…
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(Quote) Hi James, I suggest you first try flashing the factory firmware onto the device to see if the touchscreen works properly. This will rule out a hardware issue. If you cannot find the factory firmware, please send me the device's SKU model o…
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(Quote) Dear, Nick, Sorry, I couldn't find your question in my last search. Alternatively, please send the specific details of your problem to our technical support email address：techsupport3@elecrow.com Thanks! Best regards,
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Dear mrsinnerfan, We have been talking via email, pls check your email box. Thanks! Best regards,
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Dear MicroGuy， The sample programs we provide are only compatible with lvgl version 8.x.x, not version 9. We apologize, but you'll have to investigate this issue yourself. We apologize for any inconvenience this may cause. Thanks！ Best regards,