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Jully

Jully

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Jully
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  • Hi va3cki, We have already replied to your email regarding this matter; please take a look. We apologize for any inconvenience this may have caused. Warm regards,
  • Hi, mbraner, I apologize, but this device is not open-source; therefore, we are unable to provide the schematics. We apologize for any inconvenience this may cause. Warm regards,
  • Dear human987, We apologize for any inconvenience this may have caused. We suggest trying a different USB port to connect the device. Additionally, if you are using a desktop computer, it is best to use the USB ports located on the back of the tower…
  • Dear Joe, Sorry for the waiting. The Wiki page provides pin descriptions. [Photo](Image) External power supply can be provided via USB, UART0 USB, or the UART3 IN power interface. UART3 IN can be used, but the serial port pin number needs to be …
  • Dear Joe, Hope you are doing well. Thank you for your support of us. We apologize for the inconvenience. We need some time to analyze your issue and will get back to you as soon as possible. Please wait a moment. We apologize for the inconvenience…
  • Hi, mbraner, To further handle the issue, could you help provide the following : * Please tell us exactly which of our products you are using. We need to know the SKU No. . Or Please provide the purchase link for the product. so that we can con…
  • Dear nickp, If you are using our sample programs and encounter compilation or runtime errors, you can contact us for assistance. If it's your own program, you will need to troubleshoot it yourself. I am sorry, we generally only provide technical sup…
  • Dear nickp, Hope you are doing well. Thank you for your support of us. We apologize for the inconvenience. We need some time to analyze your issue and will get back to you as soon as possible. Please wait a moment. We apologize for the inconvenie…
  • Hi human987, To further handle the issue, could you help provide the following : * Please tell us exactly which of our products you are using. We need to know the SKU No. . Or Please provide the purchase link for the product. so that we can cont…
  • Dear Customer, Hope you are doing well. Thank you for your support of us. We are currently analyzing your issue. We will get back to you as soon as we have a resolution. Please wait patiently. Thank you. We apologize for any inconvenience this …