Jennie
Jennie
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- Jennie
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Dear Andreas, Thank you for the support to us . Sorry for the inconvenience caused to you. a. Regarding the advance series screens: 1. May I ask if you are using the example programs we provided? All of our programs have been tested and are problem-…
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Dear Andreas, Hope you are doing well. Thank you for the support to us. Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Sorry for the inconvenience…
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(Quote) Dear mshettha, Hope you are doing well. Thank you for the support to us. Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Sorry for the inco…
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Dear Soundmit, Hope you are doing well. Thank you for the support to us. In order to help you solve the problem, please provide the following information: 1. Could you please tell me what the hardware version of your device is? Please check it on t…
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Hi David, We have replied to you though email. Please refer to the email to troubleshoot the issue . Thanks! Best regards,
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Dear phil_seggl, Sorry for the late reply. Thank you very much for your valuable suggestions . I will transfer them to related department to deal with . Also Thank you for your effort into this . We are so glad that the issue was solved . Best re…
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Dear Soundmit, Hope you are doing well. Thank you for the support to us. Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Sorry for the inconvenien…
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Dear mshettha, Sorry for the late reply. Sorry, this device doesn't support fan speed control. Using node-red to control screen brightness is theoretically possible (you'll need to test it to be sure), and we don't have a tutorial yet, so you'll nee…
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(Quote) Dear Algirdas, We apologize for the inconvenience caued. Did you encounter any errors when using our PlatformIO program? Please copy and send us a screenshot of the error messages for further analysis. And also plesease describe the specifi…
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Dear Aem, We are Sorry, the audio output and TF card usage cannot be used at the same time. Best regards,