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Jennie

Jennie

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Jennie
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  • (Quote) Dear, Nick, Sorry, I couldn't find your question in my last search. Alternatively, please send the specific details of your problem to our technical support email address:techsupport3@elecrow.com Thanks! Best regards,
  • Dear mrsinnerfan, We have been talking via email, pls check your email box. Thanks! Best regards,
  • Dear MicroGuy, The sample programs we provide are only compatible with lvgl version 8.x.x, not version 9. We apologize, but you'll have to investigate this issue yourself. We apologize for any inconvenience this may cause. Thanks! Best regards,
  • Dear Automate, The pins on the interfaces of the three devices (7, 9, and 10.1 inches) are not multiplexed and can all be used independently. Thanks! Best regard,
  • (Quote) Dear, Nick, Sorry, We cannot find the discussion topic after searching. Could you just write a new post to raise your questions? then I can easily find them and then help you solve it. Thanks, Best regards,
  • Dear deadbeef, Please try selecting "Complete Erase" when flashing the firmware on your device. (Image) https://flasher.meshtastic.org/ Thanks! Best regards,
  • Dear Customer, We apologize, but we do not have sample programs or projects for this product using MicroPython. Therefore, we are unsure how to handle your issue, and you will need to develop and research it yourself. The platforms for which we cur…
  • Dear David, To further handle the issue, could you help provide the following : * Please tell us exactly which of our products you are using. We need to know the SKU No. . Or Please provide the purchase link for the product. so that we can cont…
  • (Quote) Dear Rocketron55, I apologize for any inconvenience this may have caused. Please send some pictures and screenshots, and I will apply to my supervisor for permission and get back to you. Thanks! Best regards,
  • HI, Ettill777, pls refer to this link to solve the issue: https://forum.elecrow.com/discussion/28068/errors-or-black-screen-after-uploading-sample-programs-in-the-hmi-basic-series/p1?new=1 Thanks! Warm regards,