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• Dear Wayman， Thank you for reaching out. We are sorry for the inconvenience caused. Our technical support team is currently looking into the issue in your feedback. Please be patient, and we will get back to you as soon as possible. Best regards,

  in Rattling sound when SD card image is changed on the display Comment by Jennie April 24
• Hi mshettha, Thank you for the patience while we were looking into the issue. To solve the issue, you can use a multimeter to test whether the sensor and the 485 interface of the pi terminal are connected normally. In addition, you can use other 485…

  in Please guide me for Pi Terminal 7" - RS485 sensors Comment by Jennie April 24
• Hi maa, To solve your problem, please check the following issues: 1 The version of esp32 board should be installed as 2.0.14/2.0.15 as other versions may cause issues. (Image) 2 The library file should be installed according to the tutorial and th…

  in CrowPanel 7.0 screen doesn't turn on with demos. Comment by Jennie April 24
• Hi mshettha, Thank you for the update. Our technical support team is currently looking into your issue. Please be patient, and we will get back to you as soon as possible. Best regards,

  in Please guide me for Pi Terminal 7" - RS485 sensors Comment by Jennie April 23
• Hi, Rovman, Our technical support team is currently looking into the issue in your post. Please be patient, and we will get back to you as soon as possible. Best regards,

  in Servo jitter on CrowPi2 Comment by Jennie April 23
• Dear RacoonDOEggs, I hope this email finds you well. Thank you for reaching out. Our technical support team is currently looking into the issue in your post. Please be patient, and we will get back to you as soon as possible. Best regards,

  in Crowpanel Advance 4.3: Screen glitch when updating widget Comment by Jennie April 21
• (Quote) Dear Marie, We’re very sorry for the inconvenience and frustration this has caused you — and we truly appreciate your feedback. We are currently conducting an internal investigation to ensure this issue does not happen again in the future.…

  in CrowView Note - Battery won't charge/won't turn on Comment by Jennie April 21
• Hi avasinclair, For the CrowView Series Screen, you can use them in the way you mentioned.

  in Has Anyone Used the CrowView Series Screen for TikTok Content Creation or Live Streams? Comment by Jennie April 17
• Hi mshettha, The sensor must share a common ground with the RS485 interface. (Image)

  in Please guide me for Pi Terminal 7" - RS485 sensors Comment by Jennie April 17
• Hi pawlsley, Thank you for reaching out. I am sorry for the inconvinience caused. I have sent you an email regarding this issue., Please check the email. Thanks.

  in Elecrow 7 inch screen ardunio Comment by Jennie April 17
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