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Jennie

Jennie

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Jennie
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  • Dear sharpharp, Are you using the program we provide? If so, which program? It is recommended that you try the programs in our tutorial first (follow our tutorial), and then develop your programs based on our programs. There are tutorials for thi…
  • Dear sharpharp , I hope this message finds you well. Thank you for reaching out . Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Thanks! Have a ni…
  • Dear phil_seggl, I hope this message finds you well. Thank you for reaching out . Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Thanks! Have a ni…
  • Dear sharpharp, I hope this message finds you well. Thank you for reaching out . Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Thanks! Have a nic…
  • Dear wiredOr, Thanks for your impatience. The RS232 serial interface needs to be connected to the adapter board first, and then the USB cable is connected from the adapter board to the USB-A port on the left side of our device. However, this solutio…
  • Dear wiredOr, Thank you for the update. Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as possible. Thanks! Have a good day!
  • Hi S1m0n3, You can completely disable touch, freeing up the I2C pins. Do not initialize the touch object. Or comment out the touch.begin() call in setup). Do not bind the touch read function. Then LovyanGFX will not "grab" the I2C bus anym…
  • Hi kgschlosser, Sorry for the late response. for your questions, please refer to the attached file: Best regards,
  • Dear CurryKitten, Which esp32 version did you install? Please makesure to install esp32 version 2.0.14/2.0.15. Installing other versions will cause errors. Please refer to this link for installation instructions: https://www.elecrow.com/wiki/Get_…
  • Hi kgschlosser, I hope you are doing well. Thank you for reaching out. Sorry for the inconvinience caused. Our technical support team is currently looking into the issue in your message. Please be patient, and we will get back to you as soon as pos…