What are the reasons for this warning? I tried to move the sensor and checked the connection. It seems good.

Best regards,

Hector

When I do the initial app set up, the process halts at Step 3. The device is joined to my network, the light goes solid blue and my phone is reconnected back to the same 2.4GHz wifi but the final step fails and the app won't connect to the device.

I'm chatting with support to see if I can find a solution but nothing suggested so far helps. They'd suggested the following -

"The main reason is that our device primarily communicates with your phone and router through the TCP protocol to establish a local network. However, a very small number of routers are unable to establish this local network communication"

I was advised to turn off AP Isolation, which is a first, it's usually the other way round. I did try that but it still doesn't work.

I saw mention of using a mobile hotspot so I tried that, I used a device that was on 4G and made a hotspot from that and tried to set up the device that way but was again, faced with the same issue.

I'm also detecting errors in Home Assistant, it shows a problem with Sensors being disconnected, even though they are connected fine and reporting moisture....Without the App I can't confirm if this is a false positive or not. I'm not looking for support for Home Assitant but thought it might be relevant.

Then there is the more practical issue that is, how on earth do you position the tubing to stop water spraying all over the table? the pot is 4 inches wide so I need to bend the tubing around like shown in the instructions but no matter how I bend it, one of the holes ends up pointing outwards and spraying water over the table.

I've unplugged the unit for now, it's very dissapointing... hopefully someone can help before I have to return it (Elecrow have been very helpful about offering to take it back, I'm just keep to try and get it working first!)

Download link for Android of GrowCube APP:

1.Please allow all the permission, especially Location Permission

2. After installation, firstly select Direct Connection Mode to update firmware

•  Direct Connection Mode: directly connect the device for control when there is no network outdoors.

  The mobile phone is directly connected to the wireless network sent by the device: growcube XXXX. This network is only used for communication between the device and the mobile phone, not for accessing the Internet. When the mobile phone prompts that the WiFi cannot access the network, click continue to use.

  After entering the device through the direct connection mode, you need to upgrade the firmware. After clicking the firmware to complete the upgrade, you can switch to the networking mode again. The networking is completed according to the operation, that is, the mobile phones and devices are connected to the WiFi in the home environment, that is, the WiFi in the user's home can normally access the network

3. After updating firmware, select Networking Mode to set up network configuration

Notice:

(1) Please don't use 5G network as it is currently not supported.

(2) It is no network when connect with WiFi named 'GrowCube_XXX', please switch to the APP and continue next step.

I had a hose in and it had been working for a while but today I filled the container instead to see if that was it, and it still thinks it's empty.

I realized the problem when connecting to the Wi-Fi network made by GrowCube, with the IP address 192.168.1.0/24. It's a tricky bug to spot, but I hope it gets fixed soon.