dual growcubes swapped plants and now one unreachable
I have been using 2 growcubes for a bit now..
I can usually just click the name in the app and get prompted to switch to #1 or #2.. now when I click on #2 it doesn't ask me.. also, I clicked #2's firmware update to see if that would do anything.. and it updated #1?!?!?
and now all my #2 plants are listed in my #1??
what the heck happened?
I would like to resolve this by troubleshooting, not un/reinstall since I am currently remote.
Can I toss a config file into a hex editor or something?
Also, I hope that the watering gets handled properly notwithstanding this bug because I have TWO growcubes with different settings on each plant -- if it starts watering based on what it thinks is #1, and it goes to #2 that would be potentially catastrophic for the plants....
I can usually just click the name in the app and get prompted to switch to #1 or #2.. now when I click on #2 it doesn't ask me.. also, I clicked #2's firmware update to see if that would do anything.. and it updated #1?!?!?
and now all my #2 plants are listed in my #1??
what the heck happened?
I would like to resolve this by troubleshooting, not un/reinstall since I am currently remote.
Can I toss a config file into a hex editor or something?
Also, I hope that the watering gets handled properly notwithstanding this bug because I have TWO growcubes with different settings on each plant -- if it starts watering based on what it thinks is #1, and it goes to #2 that would be potentially catastrophic for the plants....
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but is still connected to device #1.
1. Please check whether the firmware of both devices has been upgraded.
2. Under normal circumstances, the upgrade will not change the watering settings, but since your plants in device #2 have moved to device #1, please try to manually water all plants in device #1 to see if the soil moisture will change.
3. Don't worry, please try to reset the network for both devices.
Also, somehow the net dropped for #1 and now it's just all disconnected so I can't see anything.
In the app, #2 shows as 3.6 and #1 shows as 3.7 but I cannot click #2 in the list to prompt me either.
Note: this all just happened by itself -- I only attempted to firmware upgrade once things broke -- I didn't want to try something while I'm not physically there in case something broke, but alas it broke anyway...
Honestly this is not sufficient and I recognize that you don't guarantee all the plants you kill but I want to send these POS back and you cover the shipping back to China