@mshettha said:
Hi Jennie,
Thanks for your reply.
I'm now understand that I have to smart enough in order to use your product and also stand on my feet if the problem occurs. Even though it nice features of hardware. But it would be useless if I don't no how to handle that. The fan is dead by now, in just 2 months that was unacceptable for the industrial grade hardware.
Dear Mshettha ,
Sorry for the negative experience.
Sorry, I didn't mean that. If it's a problem with our hardware or our software, we will definitely help you solve it
Please wait for us to analyze your question and get back to you as soon as possible
Warm regards,
@mshettha said:
Hi Jennie,
Thanks for your reply.
I'm now understand that I have to smart enough in order to use your product and also stand on my feet if the problem occurs. Even though it nice features of hardware. But it would be useless if I don't no how to handle that. The fan is dead by now, in just 2 months that was unacceptable for the industrial grade hardware.
Dear Mshettha ,
Sorry for the negative experience caused .
Regarding your issues, I will send you the relevant further processing methods/details to your email address(mshettha@yahoo.com) as soon as possible. Please check your email later and reply to us.
Please rest assured that we will handle your issue properly.
My email is : techsupport3@elecrow.com
Thanks！
Best regards,
Comments
Dear Mshettha ,
Sorry for the negative experience.
Sorry, I didn't mean that. If it's a problem with our hardware or our software, we will definitely help you solve it
Please wait for us to analyze your question and get back to you as soon as possible
Warm regards,
Dear Mshettha ,
Sorry for the negative experience caused .
Regarding your issues, I will send you the relevant further processing methods/details to your email address(mshettha@yahoo.com) as soon as possible. Please check your email later and reply to us.
Please rest assured that we will handle your issue properly.
My email is : techsupport3@elecrow.com
Thanks！
Best regards,
Dear Mshettha ,
I have already sent you an email , pls have a check .
Thanks ,
Best regards,
Dear Mshettha ,
Hope you are doing well.
Sorry for the late reply .
For the brightness issue, pls try the attached file .
Thanks ,
Best regards,
In addition , Did you read/receive this email?
Look forward for your reply .
Thanks,
Best regards,