CrowView Note - Not enough power for Raspberry Pi 5

edited December 2024 in CrowView Series Screen

I have my pi 5 plugged in to the daughter board, and the USB-USB board. About half the time I turn it on, I get the pi 5 message that there is not enough power supplied to it. I have nothing else plugged into the pi 5 or the elecrow.

Much of the time, the keyboard and touchpad also freeze

Comments

  • Hello @davidsi
    Wha't the device(procudt) you are using with Raspberry pi5?

  • @davidsi said:
    Crowview

    Hi ,
    Please press "F1" first to check if the signal source selection is correct

  • I have lost my power cord! Is the USB-C connector on the right side supposed to be able to supply power? It does not on my unit

  • edited December 2024

    @davidsi said:
    I have lost my power cord! Is the USB-C connector on the right side supposed to be able to supply power? It does not on my unit

    The right side USB-C full-feature port does not supply enough power (5V/3A) for a Pi-5, thus you will get a "Low voltage warning" message on screen. Use the left side USB-C power port that supplies (PD 5V/5A), which is compatible to the Raspberry Pi Offical 27W USB-C Power Supply for Raspberry Pi 5.

  • The right side USB does not even turn on the monitor, but thanks for the info. If I have the rpi plugged in, I can not access the USB port on the left as the daughter board connecting to the rpi is in the way. Can you recommend a replacement power supply?

  • edited December 2024

    After reading your posts again, it seems you've lost your included 12V/4A Power Adapter and looking for ways to power/recharge your CrowView Note. However, I cannot find the Power Adapter suitable for CrowView Note on the Elecrow website. So, try email Tech Support at techsupport@elecrow.com for help getting a replacement.
    .
    In the meantime, below are the Spec. of the Power Adapter

    Input 100-240Vac 50/60Hz 1.5A max
    Output 12.0Vdc 4.0A 48.0W
    DC Barrel Plug Dimensions 3.5 x 1.35 mm
    DC Barrel Plug Polarity Positive (+) inner

    PS: Both USB-C ports are not used for powering/charging the CrowView Note.

  • I'm having the same problem with keyboard and touchpad freezing. Using a Raspberry Pi 4 connected using the bridge device. given it supplies 5A, and the Pi 4 doesn't need that much power, it can't be a power issue in this case. Any ideas?

  • edited December 2024

    I don't believe this is a power related issue either.

    For the record, I also experienced this symptom once, and I can recover by reconnecting the USB-A to USB-A connection without rebooting my Raspberry Pi 5. Since it only happened once, I will keep an eye on this situation and look at the RPi's system log to see if there is any error message recorded when it happens.

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