It says no cable and go to power saving

The laptop is connected to the CrowView via a dual type-c cable. But it says no cable and go to power saving. And the side light stays red.

Comments

  • Firstly we need to check if the type-c port of laptop supports DP (DisplayPort). If it doesn't support it then no cable will appear and go to power saving.

    A type-c port that doesn't support DP can only power CrowView. We can connect the laptop and CrowView via dual type-c cable/USB-A to type-c cable + HDMI - Mini HDMI cable, then the CrowView can be used normally.

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